About Carter
Hi, my name is Carter D'Arcy and I'm a BMW Service Advisor at Serra Auto Campus! I began my journey in the auto industry in August 2019 and have been constantly learning about cars ever since. I grew up in Livonia, MI, graduated from Stevenson High School, and am a big Detroit Red Wings fan (go Datsyuk!). I've traveled to Canada and 14 states, with Florida and Texas being my favorites. In my free time, I enjoy spending time with friends and family, as well as playing hockey, basketball, and video games. I also do some pretty good impersonations and speak a little French! I'm very passionate about connecting with people—both my colleagues and our customers!—and I'm always looking to build strong relationships.
Customer rating
4.8 / 5 based on 196 ratings (130 written reviews)
Recent reviews
It was great. Carter took care of all my questions and concerns.
— Timothy M. ,
Excellent service, thorough and well communicated!
— Michael M. ,
I wish Carter worked at my local dealership! He was a complete professional throughout. It couldn’t have been easier to work with any other service advisor in resolving the underlying issue.
— Matthew S. ,
Great service as always. Very personable, friendly, and helpful.
— Jeremy B. ,
Carter was great to work with. Greeted me right away and took great care of my vehicle.
— Gerald H. ,
Carter is a great service advisor. He was very helpful during my visit, he gave frequent updates regarding my car service status managed and arranged the service my car needed very appropriately. He is a great asset for BMW of Okemos service center.
— Amir D. ,
Courtesy, helpful, and effecient/
— William D. ,
Carter did a great job scheduling the recall and regular service and advising me on the tire wear that the technician found.
— Terry A. ,
Super friendly guy and easy to work with. Would recommend!
— David H. ,
Carter is professional, courteous and personable. Always appreciate his quick follow up on the service of my vehicle.
— Joadi K. ,