# BMW of Okemos - Detailed Adviser Profiles > Organization: BMW of Okemos > Team Site: https://bmwofokemos.adviserly.com > Dealership Homepage: https://www.bmwofokemos.com/ Companion to [llms.txt](https://bmwofokemos.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Aaron Becht - Profile: [https://bmwofokemos.adviserly.com/aaron-becht](https://bmwofokemos.adviserly.com/aaron-becht) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.8 stars (9 ratings, 6 reviews) - Lifetime vehicles sold: 40 - Recent vehicles sold: 12 - Sales specialties: STELVIO, TRAILBLAZER, X2, X3, X5 I'm a Client Advisor with five years of experience, based in Lansing. I've got a good reputation and I enjoy the work. I'm a graduate of Lansing Community College and I'm a big fan of the Detroit Lions. I've traveled all over volunteering with Habitat for Humanity builds. People often describe me as easygoing and transparent. I find it pretty simple to make new friends and build relationships. I'm passionate about helping people, and you can usually find me out on the disc golf course when I'm not at work. Recent reviews: - 2026-04-04 | 5.0/5 | Alan G. — Aaron was terrific to work with and didn't play games like many other BMW dealers do. He and the BMW Okemos team made it easy to do business with and even followed me home 1:20 minutes so i could grab the title on my trade in (I left it at home). 10 out of 10, great dealer. - 2026-01-14 | 5.0/5 | Marilyn M. — Aaron was incredibly knowledgeable and patient with my husband and I as we asked our questions about the car and guided us through the purchase. - 2026-03-24 | 5.0/5 | Adam L. — Aaron was great. A lot of car salesmen are pushy and Aaron was never like that. Patient and responsive. ### Colin Smith - Profile: [https://bmwofokemos.adviserly.com/colin-smith](https://bmwofokemos.adviserly.com/colin-smith) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (36 ratings, 22 reviews) - Lifetime vehicles sold: 178 - Recent vehicles sold: 5 - Sales specialties: 911, CAYENNE, MACAN, X5, X7 - Call: 5178532600 Hello! I'm Colin Smith, a client advisor at Serra Auto Campus. I joined the team in June 2020, but my automotive career began in 2017. I have established a reputation for my expansive product knowledge. My vast knowledge and enthusiasm of the brand and my desire to share it is something customers genuinely appreciate. I am Porsche certified and always looking to learn more about the latest models and advancements. I love the brand's racing history and dedication to preserving sports cars. As a huge car guy, I'm always up for conversations about automobiles. Other topics I enjoy are video games and anything related to Star Wars. I like Motorsports, especially the World Rally Championship and GT3 racing. Photography is also a huge passion of mine. Please enjoy your time on the website and be sure to reach out with any questions, or stop by and ask for Colin Smith! Recent reviews: - 2024-10-14 | 5.0/5 | Daniel S. — Colin was great to work with, he was very patient and very helpful with navigating my 2005 X5 order. He is very knowledgeable and was very helpful with me understanding all the technical features of the car. - 2025-12-27 | 5.0/5 | William K. — Colin made the entire process easy and stress-free. He's knowledgeable, straightforward, and genuinely a pleasure to work with. I've come back to him multiple times for a reason—highly recommend. - 2025-04-03 | 5.0/5 | David G. — Overall experience was very positive. Colin is very knowledgeable and provided information that helped make my car buying decision. ### Dameyon Moore - Profile: [https://bmwofokemos.adviserly.com/dameyon-moore](https://bmwofokemos.adviserly.com/dameyon-moore) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (7 ratings, 6 reviews) - Lifetime vehicles sold: 40 - Recent vehicles sold: 13 - Sales specialties: 4RUNNER, BLAZER, SIERRA 2500HD, X3, X5 I am proud to be beginning my career in the automotive sales industry with Serra Auto Campus, where I am focused on building a long-term future in this field. As someone new to the industry, I bring a fresh perspective, strong motivation, and a commitment to continuous growth. I am results-driven and dedicated to helping each client achieve their automotive goals, whether that means finding the perfect vehicle or creating a smooth, stress-free buying experience. I take pride in centering my approach around client satisfaction, ensuring every interaction is positive, transparent, and tailored to individual needs. My goal is to build lasting relationships and deliver an experience that keeps clients confident and excited about their purchase. Recent reviews: - 2026-03-29 | 5.0/5 | Varshith G. — Dameyon provided an outstanding experience from start to finish. He was professional, patient, and truly went above and beyond to make the entire process smooth and stress-free. He took the time to understand my needs, kept me informed throughout, and worked hard to get me the best possible deal. What stood out the most was his honesty and genuine approach—he made me feel comfortable and never pressured at any point. I truly appreciate his support and would highly recommend him to anyone looking to purchase a vehicle from BMW of Okemos. - 2026-01-31 | 5.0/5 | Cal Vincent B. — Dameyon provided me incredible service from the start! He was very genuine and helpful in the process of buying my 1997 Z3. It was my first sports car purchase and Dameyon’s first sale and it was a special experience for both of us! I would highly recommend Dameyon as a salesman to anyone. - 2026-04-08 | 5.0/5 | Iyobosa I. — Customer service experience was great,all questions and concerns were answered. An indepth time was spent on ensuring that issues regarding my concerns were addressed to the best of my knowledge . I was indeed grateful and recommend others as well.Thank you. ### Jake Walker - Profile: [https://bmwofokemos.adviserly.com/jake-walker](https://bmwofokemos.adviserly.com/jake-walker) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (377 ratings, 254 reviews) - Lifetime vehicles sold: 912 - Recent vehicles sold: 7 - Sales specialties: 718 BOXSTER, 718 CAYMAN, 911, CAYENNE, MACAN Hello, everyone! Welcome to Serra Auto Campus! Since 2014, I have worked hard to build a great reputation amongst my customers and my colleagues. I am known for being trustworthy, honest, and easy to work with. I treat people with respect and give them my complete attention whenever they sit in my office. I am proud of my ability to speak openly and honestly with my customers, keeping those conversations confident. Guests can depend on me to be organized, informative, and easy-going. My certifications include BMW and Mercedes Benz. I genuinely enjoy assisting people with purchasing the vehicle of their dreams. In my spare time, I like traveling, golfing, and living a healthy lifestyle – I go to the gym at least four to five days each week. Spending time with my special lady is always the highlight of my days. You can also catch me cooking new and old recipes when time permits! Recent reviews: - 2026-01-07 | 5.0/5 | Nabil-A B. — Jake was outstanding. Transparent, professional, courteous, and extremely patient throughout the entire process. He handled communication honestly and delivered an exceptional buying and delivery experience. Interactions like this are what build long-term customer relationships and keep clients coming back for future purchases. Truly a first-class experience. - 2026-02-08 | 5.0/5 | Denise D. — Jake was professional, attentive and making this process easy. Having my Mercedes Benz GLC delivered to my home was a huge plus. Thank you to Mercedes-Benz Specialist Kyler for excellent job. He was patient, knowledgeable, and did a great job explaining all the details and technology of the vehicle. I truly appreciate his professionalism and care. - 2026-04-05 | 5.0/5 | Tom H. — Jake makes it easy and fun, and no pressure to buy a car. Plus, he has patience and respect to work with us to get the options that we want on the car. If you want someone to give you some attention when you’re making a major purchase like this, Jake is your man! Plus, it’s just fun! ### Jon Vandecar - Profile: [https://bmwofokemos.adviserly.com/jon-vandecar](https://bmwofokemos.adviserly.com/jon-vandecar) - Department: Sales (Sales) - Title: Client Advisor As a Client Advisor here at Serra Auto Campus, I bring a relaxed, honest approach to helping people find the perfect vehicle. Based in Okemos, Michigan, I've spent over 30 years building relationships, both professionally and personally – I've been married for 34 years and have two sons. My background includes education at Kendall College and Ferris State University, and a deep-seated interest in motorsports and performance cars. Outside of work, you might find me on an adventure bike, woodworking in my shop, or in the garage detailing cars. Throughout my career, I've consistently focused on helping my customers find vehicles they'll genuinely love. Being a National Product Manager of the Year recipient multiple times reflects my dedication to exceeding expectations. I approach every interaction with the simple goal of making sure my clients have the best possible buying experience. ### Ke'arrah Pegues - Profile: [https://bmwofokemos.adviserly.com/kearrah-pegues](https://bmwofokemos.adviserly.com/kearrah-pegues) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.6 stars (43 ratings, 33 reviews) - Lifetime vehicles sold: 166 - Recent vehicles sold: 16 - Sales specialties: GLC, RX, X3, X5, X7 - Call: 517.853.2622 Hello! I’m a sales advisor here at Serrra Auto Campus, where we proudly represent four luxury automotive brands. I truly love what I do—there’s nothing better than starting each day knowing I’ll meet someone new and help them find the perfect vehicle to match their lifestyle. I’m dedicated, driven, and confident in my ability to deliver a seamless and satisfying car-buying experience. Whether you’re shopping for comfort, performance, or style, I’m here to guide you to the right fit. Outside of work, I enjoy playing soccer with my daughter and being her biggest fan at games and practices. Recent reviews: - 2026-02-23 | 5.0/5 | Jasmina B. — Miss Pegues was very helpful and incredibly kind throughout my whole car browsing and purchasing process. I felt zero pressure from her, on the contrary I felt so much patience for all of my questions and real kindness. There was no performative "nice" act to get me to make a purchase -she was kind and genuine through and through. When taking a step back and thinking about my whole experience, she was the most helpful person I spoke to in that office from start to finish. And it didn't hurt that she is a woman. She is a great asset to your company! - 2026-02-19 | 5.0/5 | Terfa K. — Ke'Arrah is great & allowed me the full opportunity to test it the vehicle to my heart's desire. Her knowledge of the intricacies of the vehicle capabilities & the origins were convincing enough for me to complete my purchase. She's great! - 2026-04-11 | 5.0/5 | Jennifer G. — Ke’arrah made my experience smooth. I’m enjoying my BMW X3. She followed up with Colin, who made a home visit to walk me through all the special features. I highly recommend her if you are looking for a new BMW. ### Marshall Kambasha - Profile: [https://bmwofokemos.adviserly.com/marshall-kambasha](https://bmwofokemos.adviserly.com/marshall-kambasha) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (319 ratings, 226 reviews) - Lifetime vehicles sold: 876 - Recent vehicles sold: 10 - Sales specialties: GLA250W4, GLC, GLC300W4, GLE, GLE350W4 - Call: (517) 853-2637 Welcome to Serra Auto Campus! I’m a client advisor here at the dealership, and I love to meet new people. My colleagues and friends know me as an honest and win-big type of person. I am straightforward and do my best to make sure my customers are delighted with their purchase. I have worked in the auto industry for many years in sales, as a General Motors supplier, and as a dealership owner. Regardless of what position I am in, customers can depend on me for a transparent experience and useful advice. My goal is to help someone find the perfect vehicle to suit their lifestyle. Guests can rely on me to cater to their needs and to go that extra mile to get the job done right. In addition to excellent customer service skills, I have a bachelor’s degree in business administration. When I’m not working hard at the dealership, I enjoy spending my free time doing anything related to sports, particularly basketball, football, and soccer. I also love to workout, bowl, and travel, especially to the beach. Recent reviews: - 2026-02-19 | 5.0/5 | Miguel S. — Excellent. My wife needed a vehicle quickly. I went to Marshall with what I was looking for, he interjected some notes from his experiences. The vehicle is the perfect match for the driver, based on her comments. - 2026-03-15 | 5.0/5 | Susan M. — Marshall is a TEN. He is a wealth of knowledge, kind, and not pushy. This was my second experience with hiim. I live near another competative dealership but traveled an hour to work with him. - 2026-03-01 | 5.0/5 | Mark C. — Great! I have another friend who's buying a car right now and I advised them to go with Serra Auto Campus in Okemos because Marshall did such a good job. :) ### Ryan Ridderhoff - Profile: [https://bmwofokemos.adviserly.com/ryan-ridderhoff](https://bmwofokemos.adviserly.com/ryan-ridderhoff) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (8 ratings, 6 reviews) - Lifetime vehicles sold: 24 - Recent vehicles sold: 11 - Sales specialties: 5 SERIES, GRAND CHEROKEE, RX 350, X1, X5 Recent reviews: - 2026-02-18 | 5.0/5 | Steven R. — I had an amazing experience purchasing my 2025 BMW X1! From start to finish, the process was smooth, transparent, and stress-free. Ryan was incredibly knowledgeable, patient, and made sure I felt confident in every decision. No pressure, no games; just professionalism, honesty, and exceptional customer service. If you’re looking for someone who truly goes above and beyond, I highly recommend working with him. I couldn’t be happier with my new BMW! - 2026-04-18 | 5.0/5 | Richard P. — Outstanding! Tyler went above and beyond to meet our expectations. Great communication and met all our needs. Wouldn’t hesitate one bit to look him up when we purchase our next vehicle. - 2026-03-01 | 5.0/5 | Patrick M. — Ryan was excellent in answering. All our questions, provide cars to comparison to drive, price cars and guide us towards a purchase without being pushy ### Tyrone Ramsey III - Profile: [https://bmwofokemos.adviserly.com/tyrone-ramsey-iii](https://bmwofokemos.adviserly.com/tyrone-ramsey-iii) - Department: Sales (Finance) - Title: Finance Manager - Call: 5178532663 I was born and raised in the picturesque city of Birmingham, Michigan, and my academic journey was marked by a thirst for knowledge. Armed with a backpack and a heart full of wanderlust, it led me from the bustling cities of Metro Detroit to the Nation's capital itself, Washington D.C., where I played Collegiate D1 football and studied. Eventually, I received my Master's of Business in Finance and Global Supply Chain Management. Moving forward, each adventure created a new chapter in my story. I began my career as an operational leader with Amazon, helping one of history's largest and fastest-growing companies pave a new route for operation facilities around the Midwest. I excelled in driving processes, deep-diving metrics, and leading large groups of people with the same fervor that others reserved for their favorite hobbies. However, life isn't all sunshine and rainbows. I faced my share of challenges. Whether it was a torn hip playing football, overcoming a fear of public speaking, or navigating the labyrinth of adulthood, I emerged stronger. My resilience became a beacon for others, inspiring friends, family, and strangers alike. And so, dear reader, we arrive at the present moment. Currently, I continue to chase dreams as I aspire to be the BEST Finance Manager in the country, fueled by nothing but passion and purpose. My legacy is not etched in stone but woven into the fabric of lives touched by my kindness, creativity, and unwavering spirit ... not to mention a great smile! May the next chapters of my biography be filled with accomplishments, laughter, love, and countless adventures yet to unfold! ### Carter Darcy - Profile: [https://bmwofokemos.adviserly.com/carter-darcy](https://bmwofokemos.adviserly.com/carter-darcy) - Department: Service (Service) - Title: Service Advisor - Rating: 4.8 stars (124 ratings, 86 reviews) - Lifetime vehicles serviced: 1284 - Recent vehicles serviced: 193 - Call: (517) 853-2639 Hi, my name is Carter D'Arcy and I'm a BMW Service Advisor at Serra Auto Campus! I began my journey in the auto industry in August 2019 and have been constantly learning about cars ever since. I grew up in Livonia, MI, graduated from Stevenson High School, and am a big Detroit Red Wings fan (go Datsyuk!). I've traveled to Canada and 14 states, with Florida and Texas being my favorites. In my free time, I enjoy spending time with friends and family, as well as playing hockey, basketball, and video games. I also do some pretty good impersonations and speak a little French! I'm very passionate about connecting with people—both my colleagues and our customers!—and I'm always looking to build strong relationships. Recent reviews: - 2026-04-02 | 5.0/5 | Jesse Z. — My experience was great. He was proactive in communicating with me. My vehicle had an open recall that I wasn’t aware of. Carter brought this to my attention, made arrangements for it to be cared for that day, and arranged my ride home since I had previously planned to wait at the dealership for the oil change I came in for. - 2026-04-04 | 5.0/5 | Rick B. — I brought in my BMW Z4 for service. Carter was there from minute one, and stayed focused throughout the service procedure. He kept me informed, handled every detail, answered every question. 10 of 10. Rick Blackwood PROF MSU/CAPT USN RET - 2026-04-06 | 5.0/5 | Melissa C. — I appreciate Carter and the entire team getting our BMW wheel repaired and tire replaced. Thank you!!! ### Chase Walkington - Profile: [https://bmwofokemos.adviserly.com/chase-walkington](https://bmwofokemos.adviserly.com/chase-walkington) - Department: Service (Service) - Title: Service Advisor - Rating: 4.8 stars (248 ratings, 160 reviews) - Lifetime vehicles serviced: 3330 - Recent vehicles serviced: 193 - Call: (517) 853-2618 As a Service Advisor hailing from Dimondale, I'm proud to serve the greater Lansing area at Serra Auto Campus. With a diploma from Lansing Community College and a deep-seated passion for motorsports, I've dedicated my career to helping people connect with their vehicles. My character is defined by my unwavering commitment to making everyone feel welcome and valued. I strive to help others better understand cars, answering questions thoroughly and ensuring you leave our dealership with a full grasp of your vehicle's capabilities. From the age of 8, automobiles have held a profound fascination for me. My thirst for knowledge and the thrill of understanding how cars operate and how to restore them has never waned. I take pride in taking the time to explain every aspect of your vehicle, empowering you with the confidence to navigate the complexities of their machines. Outside of the automotive realm, I indulge in the joys of golfing and racing cars. These activities provide me with a welcome escape while keeping my competitive spirit alive. Recent reviews: - 2026-04-22 | 5.0/5 | Michael C. — Chase was great to work with. He advised me of what we were there for, in addition to listening to some of the concerns we had. When the car was ready, he went over everything that we discussed and how each item was addressed. Very positive experience! - 2026-04-18 | 5.0/5 | Jimmy P. — Chase is focused on customer satisfaction, he goes about his business in a professional manner always thinking about his clients - 2026-04-06 | 5.0/5 | Leonard Z. — Chase is an excellent service provider who always is responsive to my car's needs. He is friendly and professional. ### Anthony Teets - Profile: [https://bmwofokemos.adviserly.com/anthony-teets](https://bmwofokemos.adviserly.com/anthony-teets) - Department: Plus (Management) - Title: Service Director - Lifetime vehicles serviced: 313 - Recent vehicles serviced: 2 - Call: (517) 853-2643 Welcome to the Serra Auto Campus! I have the pleasure of working with and leading a fantastic group of Service and Parts professionals! We aim to provide a great experience to all of our guests and ensure we meet all of your Luxury vehicle needs. I am proud to be able to serve the greater Lansing community, but we don't stop there -- we aim to be the leaders and your go-to for Luxury vehicle service or parts across the entire state of Michigan! Originally from Waterford, MI, I have lived in the Lansing area since 2011. I started in the automotive industry when I was just 16 years old, mainly to put gas in my car. What began as a part-time job has turned into my passion and a career. I attended the University of Northwestern Ohio for Automotive Technology and spent the beginning of my career as a Service Technician. Outside of work, I love to spend time with my wife, Jessica, and our son, Brodyn. I am a huge sports fan--specifically the Detroit Lions, the Detroit Tigers, and the Michigan Wolverines (though the last does not win me any popularity contests here in the East Lansing area). Thank you for visiting our website! I look forward to meeting you at our Luxury Campus here in Okemos! ### Brittney Hatfield - Profile: [https://bmwofokemos.adviserly.com/brittney-hatfield](https://bmwofokemos.adviserly.com/brittney-hatfield) - Department: Plus (Guest Services) - Title: Guest Services Agent - Call: 517.853.2649 I am a Guest Services Agent at Serra Auto Campus, where I enjoy creating a welcoming and stress-free experience for every guest. I help customers schedule service appointments, coordinate vehicle maintenance and repairs, and answer questions with care and efficiency. I take pride in clear communication, attention to detail, and making sure each guest feels valued and supported throughout their visit. ### Chris Shade - Profile: [https://bmwofokemos.adviserly.com/chris-shade](https://bmwofokemos.adviserly.com/chris-shade) - Department: Plus (Management) - Title: Dealer Partner Welcome! As our dealership's Dealer Partner, I'd like to personally welcome you to our establishment! I'm so proud to lead a team of dedicated professionals working hard to ensure you have a great experience with us. I’ve been in the automotive business for 25 years. I started my automotive career on the sales floor and grew personally and professionally from there !! Today, I am passionate about mentoring others to create high-performance teams. I take customer satisfaction very seriously and it is a part of our DNA here at the Auto Campus . The Serra Auto Campus is one of the most unique dealership sites in the country with BMW, MERCEDES BENZ, PORSCHE and LEXUS all placed together in one convenient location. Originally from Youngstown, Ohio, I graduated from Eisenhower High School and attended Michigan State University. "GO GREEN !!" I am married and have two children , one boy and one girl , who both attend Romeo High School. I personally enjoy collecting music and playing sports !! I am always in motion and doing something !! Thanks for visiting our website and we welcome you to visit our beautiful campus here in Okemos . I look forward to hopefully meeting you at some point as we assist you with ALL of your automotive needs. ### Corinda Wilson - Profile: [https://bmwofokemos.adviserly.com/corinda-wilson](https://bmwofokemos.adviserly.com/corinda-wilson) - Department: Plus (Guest Services) - Title: Guest Services Agent - Call: 517.853.2651 Hi, I’m Cori! If you’ve ever called Serra Auto Campus, there’s a good chance we’ve already spoken—I’m one of the first friendly voices you’ll hear on the phone when you call! I’m passionate about making your service experience smooth, stress-free, and maybe even a little fun. Taking care of your vehicle shouldn’t be a hassle, and I’m here to help make it as easy as possible. I have been a Michigander my whole life, and moved from Grand Rapids to Lansing six years ago. Outside of work, I enjoy camping, watching hockey and football, going to concerts, and spending time outdoors with my family. Thank you for choosing Serra Auto Campus to care for you and all of your automotive service needs! I’m so glad you’re here! ### Jennifer Taber - Profile: [https://bmwofokemos.adviserly.com/jennifer-taber](https://bmwofokemos.adviserly.com/jennifer-taber) - Department: Plus (Guest Services) - Title: Guest Services Agent - Call: 517.853.2632 Hi, I'm a Business Development Center Agent at Serra Auto Campus in Lansing, MI. I've been here for two and a half years, and I'm known for going the extra mile for my customers – many ask for me by name. I'm a friendly, down-to-earth person who's passionate about providing excellent service. I have four daughters (three grown with families of their own, giving me six wonderful grandkids, plus my youngest whom I've adopted!), and we're a close-knit bunch. We love spending time at our cabin. When I'm not working or with my family, you can find me hunting for Petoskey stones. I've also been lucky enough to travel extensively, including two trips to Hawaii and most of the other states. I've received an Above and Beyond certificate for my customer service, and I believe in making sure every customer gets exactly what they need. I'm pretty easygoing – no drama, just good service with a sunny attitude. ### Jeremie Ferris - Profile: [https://bmwofokemos.adviserly.com/jeremie-ferris](https://bmwofokemos.adviserly.com/jeremie-ferris) - Department: Plus (Management) - Title: Parts Manager Hi, my name is Jeremie Ferris. I have been with Serra Auto Campus since October 2018. I am learning my way around these brands and would be happy to assist you in any way possible. You can depend on me to get you in-and-out with the right parts while providing great customer service! ### Jeremy Way - Profile: [https://bmwofokemos.adviserly.com/jeremy-way](https://bmwofokemos.adviserly.com/jeremy-way) - Department: Plus (Parts) - Title: Parts Advisor My name is Jeremy Way, and I have been with Serra Auto Campus since December of 2015. Before starting as a Shipping and Receiving Clerk, I previously worked in the Parts Department at Suburban Cadillac of Lansing and completed the four-year Automotive Program at Lansing Community College. I have been around cars all my life, as both of my parents have been in the automotive industry for many years. I would be happy to assist you with all of your parts needs, so please stop by the dealership today! ### John Krzanowski - Profile: [https://bmwofokemos.adviserly.com/john-krzanowski](https://bmwofokemos.adviserly.com/john-krzanowski) - Department: Plus (Management) - Title: Sales Manager - Lifetime vehicles sold: 162 - Sales specialties: 330XI, 530XI, X3 XDR30I, X5 XDR40I, X7 XDR40I - Call: (517) 853-2612 Working for Serra Auto Campus has been a great experience. I love meeting new people and building great working relationships. I joined the automotive industry in 2015 and have built a reputation for treating customers with the utmost level of care and compassion. My job is to make customers feel comfortable and at ease, knowing they are getting the best deal on the car of their choice. I provide customers with a great experience and exceed their expectations. When I'm not working hard at the dealership, I love to spend my free time off-roading, fly fishing, boating, and doing other activities in the Northern Michigan outdoors. I'm so happy to be engaged to be married to my beloved fiancé, Katie. I also enjoy spending time with my golden retriever, Cal, and watching MSU football. ### Jonah Ratu - Profile: [https://bmwofokemos.adviserly.com/jonah-ratu](https://bmwofokemos.adviserly.com/jonah-ratu) - Department: Plus (Management) - Title: Service Manager - Lifetime vehicles serviced: 4630 - Recent vehicles serviced: 8 Hello! Jonah Ratu here, and I'd like to welcome you to Serra Auto Campus! I joined the team in May 2022. However, my service advisor career began in 2014 when I moved to south Florida to work at Mercedes Benz of Delray Beach. Throughout my time as an advisor, I've prided myself on taking care of people. I try to treat all clients as if they were my own parent, grandparent, or sibling, which helps establish long-term relationships for your ongoing vehicle needs. Outside work, I enjoy playing video games, ice hockey, snowboarding, and golfing. My favorite teams include the Detroit Red Wings, Tigers, and Lions. I look forward to working with you soon! ### Justin Sklar - Profile: [https://bmwofokemos.adviserly.com/justin-sklar](https://bmwofokemos.adviserly.com/justin-sklar) - Department: Plus (Finance) - Title: Finance Manager ### Kurt Morin - Profile: [https://bmwofokemos.adviserly.com/kurt-morin](https://bmwofokemos.adviserly.com/kurt-morin) - Department: Plus (Management) - Title: Sales Manager - Call: (517) 853-2640 I am excited about my leadership role at Serra Auto Campus! I have turned my lifelong passion for motor vehicles into an enthusiastic career I take pride in daily. My goal is to create a dealership environment of engaged and knowledgeable client advisors, delivering the best-or-nothing customer experience. When I am not in the office, you will find me with my family, making a vehicle in my driveway faster, enjoying the outdoors or in the kitchen. I enjoy a good challenge and making new friends! ### Lizzie McCullem - Profile: [https://bmwofokemos.adviserly.com/lizzie-mccullem](https://bmwofokemos.adviserly.com/lizzie-mccullem) - Department: Plus (Guest Services) - Title: Guest Services Manager - Call: 517.853.2650 I manage the Business Development Center (BDC), and my team and I are often the first point of contact when you call. We’re here to assist with all of your service needs and to make your experience as smooth and stress-free as possible. I’m proud to manage dedicated teammates who genuinely enjoy helping our guests. From scheduling service appointments to coordinating vehicle pick-up, loaner vehicles, or our luxury shuttle service, we help keep everything moving so you don’t have to worry. Our focus is on clear communication, convenience, and exceptional care for both you and your vehicle. From the first call to getting you back on the road, our goal is to provide a seamless experience you can trust. ### Louie Richards - Profile: [https://bmwofokemos.adviserly.com/louie-richards](https://bmwofokemos.adviserly.com/louie-richards) - Department: Plus (Finance) - Title: Finance Manager - Call: 517.853.2606 I'm a Financial Services Manager with 29 years of experience. I've been fortunate to build a successful career I truly enjoy, combining a strong work ethic with a collaborative approach to leadership. My certifications include AFIP, Master Certified Finance Manager, and Master Certified Sales Manager. My education is as diverse as it is extensive, most of which I obtained outside of the confines of an academic curriculum. Married for 15 years with four children (ages 33, down to 16), I value loyalty, honesty, and transparency in all my dealings. My management style is consultative and I enjoy engaging with people from all backgrounds – I enjoy discussing anything and everything. Outside of work, I enjoy spending time with family, golf, bowling, boating and travelling. ### Sam Ahmad - Profile: [https://bmwofokemos.adviserly.com/sam-ahmad](https://bmwofokemos.adviserly.com/sam-ahmad) - Department: Plus (Management) - Title: Sales Manager - Lifetime vehicles sold: 149 - Sales specialties: C-CLASS, E-CLASS, GLB, GLC, GLE Hi, I'm a Client Advisor here at Serra Auto Campus. Born and raised in the Motor City, I understand the passion for automobiles. With over 20 years of experience assisting clients, I pride myself on delivering reliable and dependable service. I've consistently exceeded expectations, earning Salesperson of the Month 11 times at my previous position. My goal is to help you find your dream car by listening attentively, being honest, and not pressuring you into a decision. I'm passionate about seeing clients happy and building lasting relationships. When I'm not assisting customers, you'll likely find me discussing sports or enjoying the great outdoors with my loved ones, pursuing my hobbies of hunting and fishing. I'm proud to be a part of the Serra Auto Campus team, where we strive to provide an exceptional customer experience. I'm bilingual, so whether you prefer to communicate in English or Arabic, I'm here to guide you through your car-buying journey with confidence.