About Marshall
Welcome to Serra Auto Campus! I’m a client advisor here at the dealership, and I love to meet new people. My colleagues and friends know me as an honest and win-big type of person. I am straightforward and do my best to make sure my customers are delighted with their purchase. I have worked in the auto industry for many years in sales, as a General Motors supplier, and as a dealership owner. Regardless of what position I am in, customers can depend on me for a transparent experience and useful advice. My goal is to help someone find the perfect vehicle to suit their lifestyle. Guests can rely on me to cater to their needs and to go that extra mile to get the job done right. In addition to excellent customer service skills, I have a bachelor’s degree in business administration. When I’m not working hard at the dealership, I enjoy spending my free time doing anything related to sports, particularly basketball, football, and soccer. I also love to workout, bowl, and travel, especially to the beach.
Customer rating
4.9 / 5 based on 342 ratings (245 written reviews)
Recent reviews
Marshall was pleasant and responsive. In the end, we put together a deal that was good for everyone. That’s the goal of every transaction. I’d be happy to work with him again.
— Alan B. ,
He was great! It was a fun experience. Kudos also to Serra!
— John D. ,
Pleasant experience doing business with Marshall. He was both friendly and patient with the car buying process. I would love to do business here again. Love the Traverse. -Caleb
— Caleb H. ,
Marshall is personable, has good knowledge of the vehicle and systems, and is committed to satisfying the customer.
— Kevin L. ,
Excellent! No hard sell,very helpful. No bait and switch. Honored what I wanted.
— Malcolm P. ,
Absolutely amazing! I had the good fortune to start my Mercedes experience with Marshall who was friendly, knowledgeable, and helped me through every step of the process in the lease of our new GLE. He explained all of the options in terms of lease or purchase in a way that we could understand and make informed decisions. I could not possibly be happier than I am with the service and experience with Marshall and the team at Mercedes-Benz of Okemos. Just outstanding!
— David P. ,
Marshall was so easy to work with. He was professional, knowledgeable and got to the number I needed to be at. I would highly recommend working with Marshall!
— Shalom M. ,
Great experience
— Kelly H. ,
Great experience not only was he knowledgeable and down to earth, would highly recommend
— John T. ,
It was good and everything was easy to do buying the car.
— Joshua B. ,
Specialties
- GLC
- GLE
- GLC300W4
- GLE350W4
- E-CLASS