Customer rating
4.9 / 5 based on 21 ratings (16 written reviews)
Recent reviews
I recently leased a BMW X5 xDrive40i from Serra BMW of Okemos, and I couldn't be happier with the experience. From the moment I walked in, the staff was welcoming and highly knowledgeable. My salesperson, Ryan, was incredible to work with. He took the time to go over all the leasing options, helped me find the exact X5 I wanted, and ensured there were no hidden surprises. The vehicl3 was flawless—they walked me through all the tech and features of the iDrive system before I drove off. Five-star service all around!
— Matthew M. ,
I was thrilled at the experience. Ryan was very prompt and thorough while still delivering a low stress environment. I will be giving his number out to anyone that mentions wanting to buy a car!
— Kele C. ,
Ryan was great to work with on my new BMW X5. He was knowledgeable, responsive, and made the whole process easy from start to finish. He answered all my questions, kept me updated, and helped put together a deal I was really happy with. I highly recommend reaching out to Ryan if you’re looking for a BMW!
— Matthew H. ,
Ryan was helpful and honest about my situation. I value his willingness to work with me and find me a car I love.
— Stephanie S. ,
Fantastic experience. Worked hard to fine us a car that fit our family. Friendly and informative.
— Michelle H. ,
Very good. He was knowledgeable, attentive, and friendly.
— Robert P. ,
Good
— Yummy I. ,
Ryan was professional and knowledgeable. Nice to work with.
— Brian C. ,
Ryan was fair and easy to work with, responded quickly, and made the whole process straightforward and stress-free. He was transparent throughout the deal, answered all questions clearly, and provided a no-pressure experience. I would definitely recommend him to anyone looking for a smooth car buying process.
— Anastasiia T. ,
I was happy with the experience! There was a bit of waiting around, and some miscommunication regarding the insurance, but we were pleased overall.
— Zachary C. ,
Specialties
- X5
- X1
- X7
- X3
- RX 350